What are your call centre opening times? : Card One Money

What are your call centre opening times? Print

Modified on: Tue, 23 Nov, 2021 at 12:35 PM

Our office is open to respond to calls and emails Monday to Friday (excluding Bank Holidays), from 8.30am to 5.00pm.

Live Chat is available Monday to Friday (excluding Bank Holidays), from 8:30 am to 5:00pm and Saturday 9:30 to 1:00pm. You can also email us at customer.services@cardonemoney.com.

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The Card One Money current account is not covered by the Financial Services Compensation Scheme. Please see our FAQs for more information.

Card One Money is a trading style of Equals Money UK Limited, a company registered in England & Wales (No. 06268340) with registered office at 3rd Floor, Vintners' Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money UK Limited is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 504547). The Card is issued by Fair Payments Limited pursuant to license by Mastercard International Inc. Fair Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

*Subject to identification, residency. Cardholder must be at least 18 years of age. See terms and conditions.‍

What are your call centre opening times? Print

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