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How is my personal data kept safe and secure?
Your data is safely stored to the highest standards in accordance with UK data protection legislation and our Privacy Policy. This system is rigorously chec...
Mon, 29 Nov, 2021 at 11:51 AM
What are the fees for the Card One Money personal account?
A Card One Money current account costs just £12.50 per month. The fee is taken on the 1st of each month from your Card One Money current account. If you cho...
Wed, 17 Nov, 2021 at 10:35 AM
I've been asked for identification documents for my personal account, what do you need?
Following your application, we make various electronic checks regarding your application. This is not a credit check. We do this to identify you and where y...
Tue, 9 Nov, 2021 at 5:35 PM
Problems signing in to the personal account?
Do you have a username? Your username will arrive in the letter that comes with your card. If you need a reminder, please contact us. Have you requested a...
Wed, 30 Aug, 2023 at 1:59 PM
Why does the mobile app look different to the website?
We recently refreshed the look of our website and we're still putting the finishing touches to our mobile apps. This means that our apps currently have ...
Wed, 24 Nov, 2021 at 9:20 AM
How do I close my Card One Money personal account?
To close your account, please get in touch with our team via the details on the Contact page.
Thu, 18 May, 2023 at 12:00 PM
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The Card One Money current account is not covered by the Financial Services Compensation Scheme. Please see our FAQs for more information.
Card One Money is a trading style of Equals Money UK Limited, a company registered in England & Wales (No. 06268340) with registered office at 3rd Floor, Vintners' Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money UK Limited is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 504547). The Card is issued by Fair Payments Limited pursuant to license by Mastercard International Inc. Fair Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

*Subject to identification, residency. Cardholder must be at least 18 years of age. See terms and conditions.‍