Account

I have a bad credit history; can I still get a personal current account?
Yes, you can. You can get a Card One Money account, regardless of your credit history. We don't make any credit checks*, we can help you make a fresh s...
Tue, 23 Nov, 2021 at 9:05 PM
If you are not a bank, what are you?
We are an Authorised Payment Institution (API), operating under the Payment Services Regulations authorised and regulated by the FCA. The main difference be...
Mon, 27 Sep, 2021 at 11:43 AM
Is the money in my personal account protected by the FSCS?
Card One Money is a trading style of Spectrum Payment Services Limited who are an FCA Authorised Payment Institution. This means we are not covered by the F...
Tue, 23 Nov, 2021 at 12:13 PM
Can I apply online for a personal account?
Yes, you can. Simply complete our online application form. If you have any problems or require some assistance, please contact us and one of our advisors wi...
Tue, 23 Nov, 2021 at 8:48 PM
Can I get my salary/wages paid into my personal account directly?
Yes you can. To get your salary/wages paid into your account you usually only have to supply your employer with your sort code and account number. Alternati...
Tue, 9 Nov, 2021 at 9:23 PM
How do I withdraw cash from my personal account?
You can withdraw cash from most cash machines (ATMs) that display the Mastercard Acceptance Mark using your card and PIN. There is a maximum limit per trans...
Tue, 23 Nov, 2021 at 12:40 PM
How much does the Card One Money personal current account cost?
For just £12.50 per month, you get a fully managed current account that allows you to manage your finances easily and hassle-free. You'll get access to...
Tue, 23 Nov, 2021 at 9:04 PM
Why am I charged a transaction fee for purchasing something on my personal card outside of the UK?
Transactions fees are charged for converting your money into a foreign currency. We charge 2.75% of the transaction amount when you use your prepaid card to...
Tue, 23 Nov, 2021 at 12:16 PM
How can I check my balance? Do you send paper statements for the personal account?
You can check your balance 24 hours a day, 7 days a week using your online account. You can view your statement online or print it for safekeeping. You can ...
Tue, 23 Nov, 2021 at 8:53 PM
Can I apply for a personal account if I'm self-employed?
Yes, you can apply whatever your circumstances. We accept applications from the employed, self-employed and unemployed. As we perform no credit checks, you ...
Mon, 8 Nov, 2021 at 9:10 PM